Green Croydon Privacy Policy

Our contact details

Name: Green Croydon (trading as Croydon ReUse Organisation, Croydon Urban Mushrooms)

Address: Textile Repair Café. Unit 10. Ground floor. Whitgift Centre.     CR0 1UP


The type of personal information we collect

We currently collect and process the following information:

  • Full name
  • Full address
  • Date of birth
  • Email address
  • Phone number (mobile or landline)
  • Next of kin
  • Interests (in relation to our organisation)
  • Attendance (in relation to our organisation)
  • Feedback
  • Payment/refund (in relation to our organisation)

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • You expressed an interest in our organisation and its’ activities (by email, in person, via a third party)
  • You attended activities offered by our organisation
  • You wanted to be kept informed of future activities relevant to your interests

We also receive personal information indirectly, from the following sources in the following scenarios:

  • If we have used an external events organiser and you booked to join our activities.
  • You may have been referred directly to us to contact you by the NHS to offer activities to you.
  • A friend, relative, business associate or third party may have passed your details to us to contact you.

We use the information that you have given us to:

  • Record you on our database
  • Record you on a course on our database
  • To send you any further details
  • To keep you updated for future courses that may be of interest to you
  • To make you aware of other activities within the local community if relevant
  • To contact you in the event of a cancellation that we are made aware of
  • To update any changes to your course booking

Under the General Data Protection Regulation (GDPR), the lawful basis we rely on for processing this information are:

We collect and use information under Legitimate interest of the General Data Protection Regulation (Article 6, Article 9 – 2d – GDPR):

Your consent. You can remove your consent at any time. You can do this by contacting

We do not pass on, sell, or share your details with any external parties.

How we store your personal information

Your information is securely stored.

  1. The Company shall ensure that personal data is stored securely using modern software that is kept-up-to-date and takes place through a VPN protocol.
  2. Access to personal data shall be limited to personnel who need access via login credentials and appropriate security will be in place to avoid unauthorised sharing of information.
  3. When personal data is deleted this will be done safely such that the data is irrecoverable.
  4. The server hosting the database is protected by a firewall. Appropriate back-up and disaster recovery solutions will be in place.

We keep name, email and contact number and any other information held on you for 10 (ten) years. We will then dispose your information by deleting completely from the database and is irrecoverable.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at  if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at in the first instance to allow us the opportunity to resolve the issue.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane




Helpline number: 0303 123 1113

ICO website: